The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, it is no longer applicable for a refund.

UTLT Solutions Sdn Bhd is not liable for shipments lost during the return transit. Once we have received and confirmed the goods/products, the customer will receive their refund within 14 business days after the confirmation.

Please return your purchase to the following address:
UTLT Solutions Sdn Bhd
D-1-53a, 10 Boulevard, 
Jalan Cempaka, Kg. Sg. Kayu Ara, 
47400 Petaling Jaya, Selangor,

Please Contact Us if you have any questions or doubts.